Company Name: RSGM Sales LLC
Company number: 2020-000899098
Address: 30 N Gould St Ste 9276, Sheridan, WY 82801, USA
Phone: +1 (205) 718-8597
Email: [email protected]
1. Definitions and applicability
1.1. In these terms of service, the terms below have the meaning indicated:
- Agreement: The Agreement between the Customer. The Company which has agreed to deliver or have delivered to the Customer the Products ordered by the Customer.
- Customer: A (natural) person who visits the Website or places or wishes to place an Order.
- Game: The computer game(s) titled: RuneScape which Rsgoldmarkt nor our website(s) have any affiliation(s) with.
- Other Services: Services other than Virtual Goods offered and/or provided via the Website and related to the Game, such as services which will improve your character ingame.
- Order: An order for a Product placed by a Customer on or via the Website.
- Products: The Virtual Goods and/or Other Services offered, delivered and/or provided via the Website.
- Virtual Goods: Virtual in-game goods offered and/or provided via the Website and to be used in the Game, such as virtual game characters, virtual weapons, ingame currency.
- Website: https://www.rsgoldmarkt.be/
1.2 These terms of service apply to every use of the Website, every offer and other communication of the Company on the Website, the Products offered and/or provided via the Website, Orders and all Agreements concluded and to be concluded between the Company and the Customer and all engagements pertaining thereto.
2. Use of the Website
2.1. By using the Website, the Customer confirms.
2.1.1. that these general terms of service apply and that it accepts these in full.
2.1.2. that it is a natural person, not acting in the scope of trading, commercial or professional activities, and that it is at least 18 years old.
2.1.3. not to use the Website for illegitimate purposes.
2.1.4. not to make any false or fraudulent Orders or other transactions.
2.1.5. not to use the Website for trading or commercial or professional activities.
2.1.7. to keep its (login) details of the Website or other (login) details provided by or on behalf of the Company confidential and to not provide such details to third parties.
2.1.8. that the information provided to the Company and/or through the Website is correct and complete.
3. Offers, Prices and Agreements
3.1. All offers are without obligation to the Company.
3.2. Products and prices for the Products displayed on or through the Website are indicative. The full and specified prices will be showed when the Customer selects a payment method.
3.3. Obvious mistakes or errors in an offer of the Products do not bind the Company. Page 1 Terms of Service [ https://www.rsgoldmarkt.be/ ]
3.4. Prices can be changed at any time. Except for what is stipulated in the foregoing, this will not affect Orders confirmed by the Company.
3.5. The Price of a Product may be in a local currency or electronic or virtual currencies, whether regulated or unregulated.
3.6. Prices include any applicable fees.
3.7. The Company may additionally charge transport costs, if applicable, the amount of which will be indicated by the Company.
3.8. Notwithstanding the foregoing, for Orders to be shipped internationally, additional turnover tax and import duties may apply, and will be borne by the Customer.
3.9. The Company is entitled to impose a limit on the amount of the Orders the Customer may place.
3.10. The Company may investigate, within the statutory parameters, whether the Customer can meet its (payment or other transaction) obligations and investigate all those facts and factors that are important for the responsible conclusion or performance of the Agreement. If on the basis of such investigation the Company has sound reasons for not entering into the Agreement, it is entitled to refuse or cancel an Order or request giving reasons or to attach special conditions to the performance of the Agreement.
3.11. The administration of the Company or third parties appointed by the Company applies as evidence, subject to evidence to the contrary, of the Orders placed by the Customer, of payments made and of deliveries carried out by the Company. Electronic communication can serve as evidence.
3.12. The Products shall have the qualities that the Consumer, given the nature of the object and the statements of the Company or otherwise via the Website, could reasonably have expected on the basis of the Agreement. If it does not, pursuant to European and American law, the Customer shall have the statutory rights of articles 7:17 and further of the European and American Civil Code.
4.1. The Customer makes the payment in accordance with the payment methods offered on the Website and in accordance with the conditions stipulated.
4.2. The Company may demand that before its performance of the Agreement, the Price for the Products ordered and additional expenses are fully paid upfront.
5.1. Virtual Goods will be delivered in-game, through the Game's in-game trading mechanism, to the Customer's account in the Game indicated by the Customer, within 72 hours upon the Order pertaining thereto. Keep in mind your order will be delivered by an active game player. Rsgoldmarkt does not keep nor own the product we are simply there to oversee a transaction from seller to buyer
5.2. Other Services will be delivered in the manner indicated on or through the Website, within 7 days upon the Order pertaining thereto.
5.3. If an Order comprises different Products to be delivered, the Company may decide to deliver in separate parts.
6.1 Virtual Goods
6.1.1. Insofar as the agreement pertains to sale of Virtual Goods, the following applies.
6.1.2. The Customer agrees by placing an Order that the Company may immediately start the performance of the Agreement and that the Customer waives its right, if any, to dissolve this agreement after the Company has started the performance of the Agreement.
6.2 Other Services
6.2.1. Insofar as the agreement pertains to the delivery of Other Services, the following applies.
6.2.2. The Customer agrees by placing an Order that the Company may immediately start the performance of the Agreement and that the Customer waives its right, if any, to dissolve this agreement after the Company has performed the Other Services.
7.1. The Customer can submit complaints per e-mail to be sent to [email protected]
7.2. The Company will handle complaints within seven days upon receipt of the complaint in said manner, and will reply within said period to the e-mail address indicated by the Customer. If it is foreseen by the Company that the complaint requires additional time to be processed, the Company will inform the Customer thereof and will give an indication of the expected additional processing time.
8.1. The Customer can submit a refund request per e-mail to be sent to [email protected] if the product is not delivered. If the customer has already took possession of his purchased good(s) then the product cannot be returned and a refund cannot be requested. The goods can then instead be re-purchased by the Company for a lower margin.
8.2. The Company will handle the refund request within two business day upon receipt of the refund request in said manner, and will reply within said period to the e-mail address indicated by the Customer. The Customer will keep into account that refund time is also dependable on his own bank or financial institution. If prolonged refund time occurs, the Company will not be held liable. If it is foreseen by the Company that the refund requires additional time to be processed, the Company will inform the Customer thereof and will give an indication of the expected additional processing time.
By providing his or her (personal) data, the Customer agrees that the Company may use these data to contact the Customer and process the data as described in the privacy statement which can be found on the bottom of our website under “privacy”.
10. Other provisions
10.1. In the event that one of these terms of service is null or void, this will not influence the other terms of service.
10.2. Company is entitled to review and amend these general terms of service at any time.
10.3. A deviation from a provision of these terms of service may only take place with the express written approval of the Company, in which case the other provisions of these terms of service shall remain in full force.
10.4. All rights and claims of the Company as stipulated in these terms of service and in any further agreements on behalf of the Company, are also stipulated on behalf of intermediaries and other third parties engaged by the Company.
10.5. The Company may involve third parties for payments of the performance of the Agreement. This shall in no event bring about an agreement between the Customer and such third parties.
11. Applicable law
11.1. All Agreements and these terms of service are governed exclusively by United States law according to the State of Wyoming.